Privacy policy

Privacy Policy

Welcome to Bee Orchid Beauty ("we," "our," "us"). Your privacy matters to us, and we're committed to protecting the information you share while shopping with us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit Bee Orchid Beauty, browse our website, or place an order.

By using our website, you agree to the practices described below.

Information We Collect

When you interact with Bee Orchid Beauty, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through our payment partners—we do not store your card or UPI details)

Order Information

  • Products purchased
  • Order history
  • Order value
  • Shipping preferences
  • Customer support requests

Device Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time spent on pages
  • Website interactions

This helps us improve your shopping experience and website performance.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver your jewellery safely
  • Send order confirmations and shipping updates
  • Respond to your questions and customer support requests
  • Improve our products, website, and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails, offers, and product launches (only where permitted)

Payment Security

All payments are processed through trusted third-party payment providers.

Bee Orchid Beauty does not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Understand visitor behaviour
  • Measure website performance
  • Deliver relevant advertisements

You can disable cookies through your browser settings, although some website features may not function properly.

Marketing & Advertising

We may use advertising and analytics tools, including Meta Pixel, Google Analytics, and similar services, to better understand how visitors use our website and to show relevant advertisements.

These tools may collect information such as browsing activity, device information, and interactions with our website.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

  • Payment service providers
  • Shipping and courier partners
  • Website hosting providers
  • Marketing and analytics platforms
  • Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your information only for as long as necessary to:

  • Fulfill your orders
  • Maintain business records
  • Comply with applicable laws
  • Resolve disputes
  • Enforce our policies

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (where legally permitted)
  • Withdraw marketing consent
  • Ask questions about how your data is used

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services.

Bee Orchid Beauty is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before sharing personal information.

Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

The updated version will always be posted on this page with the revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, we'd love to help.

Bee Orchid Beauty

Email: beeorchidbeauty@outlook.com

Website: www.beeorchidbeauty.in

We aim to respond to all privacy-related enquiries as soon as possible.